Services
Customer Portals
Secure, self-service portals your customers and partners log into every day.
The problem
When customers can't see their own data, your team becomes the interface, fielding the same requests by email and phone. A portal turns that support load into something people do themselves, at any hour.
What we build
Authenticated portals for customers, partners and suppliers
Self-service views of the data and actions people need most
Role-based access, so everyone sees exactly what they should
Voice and chat agents on Amazon Connect where they help, responding in under two seconds, wired to live payments and identity
How we work
One loop, from first sketch to production, and the year after launch.
- Discover
- We map who logs in, what they need and where a human stays in the loop.
- Design
- Prototypes early, so the portal fits real use before it is built.
- Build
- Production code with auth, secure integrations and analytics baked in.
- Support
- We stay on to keep it secure and improving.
The stack
- Next.js and React
- Typed APIs on tRPC and GraphQL
- Role-based auth and secure integrations
- Amazon Connect for voice and chat agents where they fit
Related work
Case studies on request.
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