Services

Customer Portals

Secure, self-service portals your customers and partners log into every day.

The problem

When customers can't see their own data, your team becomes the interface, fielding the same requests by email and phone. A portal turns that support load into something people do themselves, at any hour.

What we build

  • Authenticated portals for customers, partners and suppliers

  • Self-service views of the data and actions people need most

  • Role-based access, so everyone sees exactly what they should

  • Voice and chat agents on Amazon Connect where they help, responding in under two seconds, wired to live payments and identity

How we work

One loop, from first sketch to production, and the year after launch.

Discover
We map who logs in, what they need and where a human stays in the loop.
Design
Prototypes early, so the portal fits real use before it is built.
Build
Production code with auth, secure integrations and analytics baked in.
Support
We stay on to keep it secure and improving.

The stack

  • Next.js and React
  • Typed APIs on tRPC and GraphQL
  • Role-based auth and secure integrations
  • Amazon Connect for voice and chat agents where they fit

Related work

Case studies on request.

Tell us what you’re building. We’ll come back with scope, a rough timeline, and who’d be doing the work.